Jim's Jerky comes with 100% satisfaction guarantee. If you are not happy with our product you can send it back and receive a replacement or a full refund!

If you purchase a product that is faulty or spoilt we request that you notify us immediately and arrange for the stock to be sent back. This way we can evaluate the goods and alleviate any glitches to ensure it doesn't happen again.

The only thing we can not refund is product past its best before! So please purchase, enjoy and NEVER forget that pack of jerky in the cupboard as it makes us very sad if it wasn't enjoyed as intended!